Jacinta Bancroft JP (Qual)
Director And Clinician
Meet Jacinta – The Passion Behind Clear Ears Townsville
Experience. Innovation. Compassion. A genuine passion for ear health.
For Jacinta, hearing health isn’t simply a profession — it’s a lifelong passion.
Having grown up immersed in the hearing healthcare industry through her family’s business, Jacinta’s journey began as a young teenager. What started as early exposure to the profession has developed into a career dedicated to improving ear health, advancing clinical knowledge and delivering exceptional, personalised care.
Today, Jacinta is a qualified Audiometrist and Cerumenologist, combining years of industry experience with specialised clinical training and a commitment to ongoing professional development.
With a strong focus on clinical excellence, Jacinta continually invests in advanced education, emerging technologies and specialised techniques to remain at the forefront of her field. Her dedication extends beyond simply providing a service — she is passionate about raising standards in earwax removal, promoting best practices and ensuring clients have access to safe, effective and evidence-based ear healthcare.
Through Clear Ears Townsville alone, Jacinta has helped thousands of clients, providing personalised ear health assessments, professional earwax removal and guidance for a wide range of ear-related concerns.
But what truly sets Jacinta apart isn’t just her clinical knowledge, specialised equipment or extensive experience.
It’s her genuine care for the people who walk through her door.
Jacinta believes exceptional healthcare begins with listening, understanding and taking the time to explain. Whether it’s showing clients detailed images of their ears, investigating the possible causes of ongoing symptoms or working collaboratively with other healthcare professionals, her approach is centred on helping every client feel informed, comfortable and confident in their care.
As the owner and clinician behind Clear Ears Townsville, Jacinta takes enormous pride in providing a level of personal attention that reflects the values on which her business was founded.
Every client is treated as an individual, never just another appointment.
For Jacinta, the most rewarding moments are seeing the relief on someone’s face when their hearing improves, helping someone finally understand what may be causing their symptoms, or simply knowing they’ve left feeling reassured and genuinely cared for.
Her philosophy is simple: Never stop learning, never stop improving, and never lose sight of the person behind the ears.
At Clear Ears Townsville, you’re not just receiving professional ear healthcare. You’re receiving care from someone who remains genuinely passionate about making a difference.