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Whether you're after custom swim plugs for water activities or specialised hearing protection for different environments, Clear Ears Townsville has you covered. We offer a comprehensive range of high-quality hearing protection solutions designed for swimming, music, workplace safety, and shooting.
Our swimming earplugs help prevent water from entering the ears, reducing the risk of infections and discomfort, making them ideal for children, surfers, and swimmers. For musicians and concertgoers, we provide professional-grade earplugs that preserve sound clarity while reducing harmful noise levels. Workplace hearing protection ensures safety in noisy environments, complying with occupational health standards, while our shooting earplugs offer top-tier defence against loud firearm noise, helping to safeguard your hearing during recreational or professional shooting activities.
At Clear Ears Townsville, we prioritise safety and quality. All our products are rigorously tested and meet strict Australian safety guidelines, ensuring you receive only the best in hearing protection. Whether you need a tailored solution for a specific activity or general ear protection, we’re here to help you protect your hearing for the long term.
At Clear Ears Townsville, we are committed to ensuring our customers are satisfied with their purchase. Our returns policy is guided by your rights under the Australian Consumer Law (ACL).
Under the ACL, you are entitled to a replacement, refund, or repair when a product:
You are also entitled to compensation for any reasonably foreseeable loss or damage resulting from a failure.
Due to hygiene and safety reasons, we cannot accept returns on hearing protection products (such as custom or non-custom earplugs, earmuffs, or related items) once packaging has been opened or the product has been used, unless they are faulty.
We do not accept returns, exchanges, or refunds for change of mind under any circumstances.
If you believe your product is faulty or does not meet the consumer guarantees:
If the item is confirmed faulty, we will provide a repair, replacement, or refund in line with the ACL.
If the item is confirmed to be faulty, Clear Ears Townsville will cover return shipping costs.
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Free follow-up appointments at Clear Ears Townsville may be withdrawn at our discretion if clinician advice or aftercare instructions are not followed. To remain eligible, clients must adhere to the medical guidance provided during the initial consultation.
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