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Please email us at reception@clearearstsv.com.au if you cannot find an answer to your question.
Clear Ears Townsville offers a variety of wax removal and ear based services including Microsuction, curettage, Custom molded ear plugs and wax removal spray. Please note we do not offer ear syringing
The vast majority of our clients experience no pain whatsoever with microsuction earwax removal. There is some noise which comes from the machine which some people can find uncomfortable however the process is fast and safe in trained hands. If you experience any pain please immediately tell your clinician and we can switch to curettage or assess what is going on to cause pain.
Unfortunately we are unable to bill medicare for any of our services, this is something we are actively trying to change as we are fully qualified for earwax removal and feel this is a necessary service for most of our valued clients
No, you do not need a referral to receive treatment at Clear Ears Townsville. However, we do work closely with other healthcare providers to ensure that our patients receive the best possible care. Referrals are welcome however they are not required
Clear Ears Townsville charges $110 for an appointment including wax removal, Initially our concession rate was $110 however we decided to offer this price for all our clients in the interest of fairness and simplicity.
We offer home visits nearby for $130, however this price may increase depending on location.
Our earplugs are $35 including professional fit + supply.
Our clinic based appointments are $75 for our veterans who can supply a DVA card.
Children under the age of 15 are $75 for wax removal.
Sometimes we are unable to remove all of the wax during an initial consultation, this could be for a number of reasons, for example the earwax sitting directly on the eardrum, meaning removing it would be risky and painful.
When this happens, we will offer a FREE follow up appointment within 3 weeks to ensure your safety and clean ears!
Please note that free follow up appointments cannot be booked online and you will need to call us on 0425 132 221 or send us an email to reception@clearearstsv.com.au
You'll likely feel immediate relief of symptoms like hearing loss or discomfort. We'll give you aftercare advice to keep your ears healthy.
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Free follow-up appointments at Clear Ears Townsville may be withdrawn at our discretion if clinician advice or aftercare instructions are not followed. To remain eligible, clients must adhere to the medical guidance provided during the initial consultation.
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